Privacy Policy

We only collect what we need to respond to you and deliver our services:

• Contact details you submit through our forms, such as your name, business name, email address, phone number, and website.
• Details about your request, such as what your business does and what you are trying to solve.
• Basic technical and usage data, such as pages viewed, device and browser type, and referring source, collected through standard web analytics.

• To respond to your enquiry, run a requested audit, and schedule or hold a demo.
• To provide, operate, and improve the services you engage us for.
• To contact you about your request by email, phone, or text message, where you have asked us to or where it is necessary to deliver a service you requested.
• To meet legal, tax, and record-keeping obligations.

If you provide a phone number and opt in, we may send you SMS or WhatsApp messages related to your request, such as audit results, demo scheduling, and follow-ups. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance. Opting out of messages does not remove you from email or phone contact you have separately agreed to.

When we build a lead-response system for a client, messages sent to that client's customers are sent on behalf of the client, who is responsible for the consent and content of those messages under their own privacy practices.

We do not sell your personal information. We share it only with:

• Service providers that help us operate, such as our form and email delivery provider (Web3Forms), scheduling tools (for example Calendly), and analytics providers.
• Calendar, CRM, and field-service platforms you ask us to connect to your account, and only as needed to deliver the service.
• Authorities or advisors where required by law, or to protect our rights, safety, and property.

We keep your information for as long as needed to respond to you, deliver our services, and meet legal obligations, after which we delete or anonymize it. You may ask us to delete your information sooner, subject to any records we are legally required to keep.

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or limit certain uses. To make a request, email us at chetan@firstvoid.com. You can unsubscribe from marketing email using the link in any message, and opt out of texts by replying STOP.

We use essential cookies to run the site and may use analytics cookies to understand how it is used. You can control cookies through your browser settings. Disabling some cookies may affect how the site works.

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our site and services are intended for businesses and are not directed to children under 16. We do not knowingly collect information from children.

We may update this policy from time to time. When we do, we will change the date at the top of this page. Continued use of our site or services after an update means you accept the revised policy.

Questions about this policy or your information? Email chetan@firstvoid.com. See also our Terms of Service.